Tenant FAQ

From purchase to profit.

FAQs

Resident portal and how to use it

FAQs

Before move in

What is the best way to contact you?

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How do I apply for place I like?

What do you need from me to apply?

How long does it usually take to approve my application?

How long is usually the contract for?

Who pays for the utilities and how to set it up?

How do I schedule my move in?

Do I need to book the elevator for move in?

Who pays the move in fee?

Do I need insurance?

What if I do not agree with the inspection report?

Can I get a pet?

Can I have a roommate?

How much is a security deposit?

When do I pay the rent?

How can I pay my rent?

Do I get a copy of the building bylaws?

During the tenancy

How do I pay my rent and when?

How do I contact my landlord?

Are routine inspections mandatory?

What if I cannot pay the rent on time?

How do I get maintenance arranged?

Who pays for the repairs?

What if I want to have a new roommate?

Can I sublease or sublet the home?

Can I rent my home on Airbnb while I am away?

Ending Your Tenancy

How do I end my tenancy?

What if I need to terminate my tenancy early?

How do I schedule move out?

Do I need to book the elevator?

Do I need to pay the move out fee?

Can you give me landlord reference?

Do I need to hire professional cleaners?

What do I need to clean before my move out?

Do I need to shampoo the carpets?

When do I get my security deposit back?

What if I don t agree with the move out report?

Resident On-Boarding

Schedule

Call With A Community Manager

Schedule

Resident portal and how to use it

How to login?

Description

Video below

Login To Your Account

Download Our Owner Portal Mobile App

Resident Portal Overview

Description

Video below

Login To Your Account

Download Our Owner Portal Mobile App

Making A Payment

Description

Video Below

Login To Your Account

Download Our Owner Portal Mobile App

Getting a receipt for my rent payments

Description

Video Below

Login To Your Account

Download Our Owner Portal Mobile App

Viewing the copies of your documents

Description

Video Below

Login To Your Account

Download Our Owner Portal Mobile App

Submitting a request

Description

Video Below

Login To Your Account

Download Our Owner Portal Mobile App

Uploading the proof of insurance

Description

Video Below

Login To Your Account

Download Our Owner Portal Mobile App

From purchase to profit.

FAQs

Resident portal and how to use it

FAQs

Before move in

During the tenancy

Ending Your Tenancy

Resident portal and how to use it

How to login?

Resident Portal Overview

Making A Payment

Getting a receipt for my rent payments

Viewing the copies of your documents

Submitting a request

Uploading the proof of insurance

Ending the tenancy