Owner Faq

From purchase to profit.

FAQs

Rental owner portal and how to use it

FAQs

Before the lease (tenancy) starts

What is the best way to contact you?

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Should I rent my place furnished or unfurnished?

Can I rent my home on Airbnb?

Should I accept pets?

Can I approve the tenant you choose?

How often do you update me on the leasing process?

How long does it usually take to rent out my place?

How long is usually the lease for?

How do you advertise my rental?

How do you screen the prospective tenants?

How much is the security deposit?

Do you file the paperwork with my strata?

Does the tenant need to buy insurance and do I need insurance if my tenant has one?

Who pays the move in fee?

During the tenancy

When do I get paid my rent?

How often do you inspect my place?

How do I get my owner s statement?

Where can I get a copy of my documents?

How does it work with repairs and who pays for it?

How often do you increase rent?

What if the tenant does not pay rent?

What if the tenant leaves before the end of their lease?

Who pays for strata bylaw fines?

Do you file my vacancy and speculation tax declaration?

Ending Your Tenancy

Do we need to renew the lease every year?

What happens when the tenancy term expires?

How soon do the tenants need to inform us of their intention to move out?

Can I keep the security deposit for the damages?

Who cleans the place after the move out?

Will I lose rent after the tenant leaves?

Who pays for the move out fee?

What if I want to move into the home?

What if I decide to sell the place

Non Residents

Am I a non resident?

Do you help me with the non resident filing?

How much is the withholding tax?

Rental owner portal and how to use it

How to login?

Description

Video below

schedule owner on-boarding

Schedule

Download Our Owner Portal Mobile App

Quick rental owner portal overview

Description

Video below

Login To Your Account

schedule owner on-boarding

Schedule

Rental owner statements and other reports

Description

Video Below

Login To Your Account

schedule owner on-boarding

Schedule

Accessing the copies of your documents

1. All tenancy agreements

2. All inspection reports

3. Any strata communication

Description

Video Below

Login To Your Account

schedule owner on-boarding

Schedule

Submitting a request

Description

Video Below

Login To Your Account

schedule owner on-boarding

Schedule

Sending funds for payment of your property expenses using our portal

Description

Video Below

Login To Your Account

schedule owner on-boarding

Schedule

Download Our Owner Portal Mobile App

Download a Guide for Landlords & Tenants in BC

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